How it works
You hand over your vehicle and the documents we require in Poland, and pick it up in Chile, ready to ride. We take care of preparing it for transport and all customs procedures in the European Union and in Chile.
Our price covers the full service and includes everything: packing, transport, port fees, storage etc. Packing takes place in Ciechanów. Motorcycles are packed in special metal cages, each one metre wide, so any touring motorcycle will fit. The vehicles travel in a sea container. The container is sealed and no unauthorised person can open it until it reaches its destination.
You collect your vehicle in Chile, in Valparaíso – the motorcycles will be in a bonded warehouse near the city.
This year it will be the Medlog Chile SA warehouse
See the warehouse location on the map
Before that, though, we need to meet at the Customs Office to sign the documents. After landing in Santiago you need to get to Valparaíso. It’s 125 km; the bus station is here: https://goo.gl/maps/tp6Z4TkxRVNjNbxF6
Pullman Bus coaches run from there – a ticket costs 6,300 pesos, while a taxi to Valparaíso costs around 80,000 pesos (approx. 110 USD). Flights from Europe usually land in the morning, so you’ll reach Valparaíso around noon at the earliest. You probably won’t be able to collect the motorcycles that day – we usually arrange it for the following day. When buying tickets, please note that both the customs office and the warehouse are closed on Saturdays and Sundays. At the warehouse, after the customs inspection, you’ll receive the TITV (a document confirming that the motorcycle entered Chile legally) and you’re free to ride wherever you like. Of course, it’s worth getting insurance beforehand – the easiest way is online at www.hdi.cl, but it requires a bit of Spanish. On the way back the procedure is the same: you leave the motorcycle in the same place, but you must let our agent know in advance. You leave him the customs document you received on your last entry to Chile and a notarised power of attorney so he can clear your motorcycle through customs.
